People make a difference not policies

first_imgPeople make a difference not policiesOn 29 Jun 2004 in Personnel Today Related posts:No related photos. Comments are closed. A good diversity policy has nothing to do with the traditional view of‘equal opportunities’, according to the chief executive of tourist busoperator, The Original Tour. Keith Spicer, who is diversity champion at the Arriva-owned company, told anaudience of HR directors at a conference by market research company, ORCInternational, that the Original Tour’s diversity policy is about “goodpeople, not tokenism”. “It is the antithesis of equal opportunities,” he said. “Idon’t want to hear about numbers, it’s opinions that matter. Our [Muslim] staffknow that rotas will be changed to support them during Ramadan. We treat themdifferently based on their circumstances, not meeting equal opportunitiestargets.” As well as ensuring employees are happy, a good diversity policy makescommercial sense, Spicer said. He quoted UK workforce demographics, whichsuggest that, by 2010, ethnic minorities will make up 25-50 per cent of theworkforce in metropolitan areas, and that 80 per cent of growth will be women. “If we want to fish in the largest resource pool, we need to makechanges,” he said. However, some developments designed to encourage diversity have gone toofar, Spicer said. “Sometimes I think the legislators lose the plot on diversity,” hesaid. “We are going to be asked not to discriminate by being giveninformation on sexual orientation and so forth. But when I didn’t know, Icouldn’t discriminate.” Previous Article Next Articlelast_img

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